Episode 7: Chris Ayotte interviews Kaylajoy on WMUZ Radio
Transcript
welcome back you're listening to the
home and Hell show here on WM 1035 the
light I'm Chris aot your host this
morning joined by our friends and guests
from RC Heating and Cooling they are the
co-owners of the company Eric kermas and
Kayla Joy AKA HVAC Barbie thank you so
much again for being with us guys I mean
we're coming into the summer season here
uh Father's Day weekend uh we're before
you know it it's going to be July 4th
weekend there's graduation parties
there's outdoor
barbecues it's going to get hot it's
going to get muggy we're going to be
running the AC probably on a continual
basis in some cases some of us leave the
Windows screen doors open don't realize
the systems on but I got to tell you
consumers today are very concerned about
their utility bills and the price of
energy and inflation and covering the
bill s the last thing they want to have
to spend money on is replacing their AC
and furnace system because they weren't
maintaining it properly so there's a lot
of things to think about during this
season isn't there Kayla absolutely so
we already know that when we go to the
grocery store we're losing hundreds of
dollars compared to last year right so
having that door open while you're
running the air conditioner during the
summer season when it's hot and muggy
outside is the worst because you can't
see that money that you're losing you
know you can feel it though because it
gets real muggy on the inside of your
home and things like that you're just no
longer comfortable with the windows open
and the air consistently running and
trying to dehumidify your home and make
sure you're not wet or anything like
that um but yeah so maintenance I'm
always preaching maintenance to
everybody anytime I can tell them to
maintenance their system I'm telling
them um it also saves energy it saves um
money and that's my biggest thing RC we
love saving people money we love
educating people um letting them know
that hey let us come out the one time
let's show you how to do it and in the
future when we do our two times a year
you can do it in between so there are
things that people can do to kind of
help themselves help their systems in
their homes and maybe it depends on the
age of the system that they can prolong
the life of their system in their home
for heating and cooling a lot of cooling
Eric this time of year during the summer
do do people run the AC too hard on
average or are there ways that they can
just kind of help the system be more
efficient so maintenance will always
help it be more efficient uh the biggest
one will be changing the filter inside
the inside the furnace and the well
usually in the basement or wherever the
air handler may be but not only just in
the winter your furnace or your filter
needs to be replaced if you have animals
one to three time like every month you
know if you have a bunch of animals EV
every three months is fine but
definitely every six months don't leave
it in there and forget it I I would say
90 days is the absolute every three
months yeah yeah so four times a year
you should be changing your filter yep
and then making sure the condenser
outside is clean and clear debris it's
not obstructed no you know no fences
around them no boxes no dog cages or
anything like that so there's enough air
getting into there and then when you
guys maintenance the unit outside um
what's some things that you guys do
specific this year I've Lo I've noticed
a lot of trees and shrubs growing into
the unit um and Vines and other things
they can actually get into the coils and
just wreck H havoc in there and also um
the manufacturer wants 10 in of
clearance at bare minimum most
manufactur
on every side of the unit so they're
trying to cover it because they think
it's ugly right but all it's doing is
creating higher energy bills because
it's not working as efficiently as it's
supposed to right there's not enough air
flow around it and again you're kind of
choking the system you're probably
putting an
early death on on your AC and and
furnace system which you don't want I
mean nobody wants to spend
$10,000 to replace their system these
days absolutely not that's the reason
why they go out into the field and they
educate these customers and they tell
them hey you can't keep that shrub that
close you know plants grow and when they
grow and you have something in their way
that doesn't move it's going to grow
into it mother nature does not it
doesn't matter right and so what that's
going to do it's going to break down
that system if we don't come out and do
maintenance or if you don't have
maintenance done how are you know how
are you going to know that there is a
vine inside of your unit you're not
going to know until you have to call us
on 100° day and wait hours or days for
us to come out there and tell you hey
PMS preventative maintenance would have
stopped this way in advance so now you
either have a really high uh repair bill
or you have to replace it depending on
what really happened yeah and you know
with your maintenance plans obviously
with the offers that you have and even
the $500 discount that you're offering
to our listeners today and through the
end of June towards the replace of their
AC and furnace system there are some
things Eric that people can do that can
prolong their system that can create
greater efficiency I know a lot of
people are concerned about the hike of
utility bills so they're watching
probably closer this year this summer
how often they're running the AC maybe
they're saying okay I don't need to have
the house at 72 74
75° I might even have it a little bit
bit higher than that cuz I don't want to
pay because I've got my AC coming on
every half hour what what can homeowners
be thinking about uh so one thing that
would help out with that is the utility
bills will show you your usage from from
the previous years in the same month and
it'll also you can look up the the uh
the temperatures for that month too
because one might have been way higher
than the other um but that'll that'll
give you some insight if your system's
not working as well as it should be uh
some of the new thermostats especially
the Wi-Fi ones will actually give you
how many hours it's running so you could
see well my cooling has been running 10
hours today that that doesn't seem right
it's not that hot out and then that
could you know give you a little bit of
more insight and you can help the
customer adjust the system right so that
it's not running as hard this is again
another proof point of maintaining your
system so what a lot of customers don't
know is when they're designing the
systems they don't design them in
Michigan I should say CU every climate
region is different they don't design
them for 100° days they designed for the
the for the a little above a little
above average so if if we designed an AC
system and put it in a house for the 100
degree days when it's 70° it's going to
short cycle and not run as long as it
should you actually want it to run a
little bit longer sometimes cuz the
longer it runs the more humidity it's
pulling out of the house and that's what
really makes you feel hot and sticky and
what short cycle means is stop go stop
go stop go which it's doing it's pulling
energy pulling energy stopping energy
pulling energy stopping energy so that's
where you get higher energy Bills versus
and more
efficient um unit if it runs a little
bit longer during those High humid and
temperature days that's okay it's your
system's not broken because it doesn't
stop running and we sometimes do get a
lot of those calls well not stopped you
know and the question is is your
thermostat maintaining temperature is it
high or is it cold and they're like well
yeah it's right on the big number
matches the little number and that's
exactly what you want so you don't want
the unit to be going on and off
continuously because it's putting too
much of an onus on the system correct I
mean how how many years are people kind
of sucking out of their system that
should be lasting you said what some 15
to 20 years but it could be 10 to 15 or
even less because they're just working
this system or overworking it during the
summertime yeah so it's it's it's not
uncommon on those hot days for the
system to run all day long that's just
how it's going to be on those hot days
um
and so when it does run on those hot
days and let's just say that you haven't
had preventative maintenance and you
have a bush sitting around it it might
stop or it might continue to run or when
it's supposed to stop stop in the middle
of the night it doesn't run or keep or
it doesn't stop it keeps running so all
of that in with a Wi-Fi thermostat and
all of the things that we're talking
about right now um will help save money
and time uh with that preventative
maintenance and making sure that the um
that you're keeping up on everything
yeah I mean just hearing the two of you
makes me want to get my system
maintained properly throughout the year
I want to prolong my system for as long
as possible and I want to make sure that
I'm running it efficiently during the
summertime knowing that we put really
kind of a great stress on the system
with the AC knowing it's going to be hot
during the summertime and I don't want
to have to replace the system Right In
the Heat of the summer and then like you
say go days at a time because we weren't
planning ahead of time you're offering a
$500 discount to our listeners this
morning for anyone who needs their AC
and furnace system replaced that's good
until the end of June you also have some
great maintenance plans Kayla yeah
absolutely we have three different
maintenance plans that we offer and they
are monthly plans so you set it and
forget about it kind of like your
Netflix and we are offering 15% off of
those different levels you can do from
um as low as $22 a month all the way up
to $52 a month and they will set and
forget so you won't ever have an issue
with us not doing maintenance and being
able to show the homeowners what it is
they can do to help run their system
efficiently over the summer and most
importantly save money on those utility
bills folks you can learn more at a RC
heat cool.com again that's RC heat
cool.com or give Eric and Kayla a call
right now at 586 991 5990 that's 5 586
991
5990 we'll continue here on the home and
health show on WMU 1035 The Light
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